Step 1 of 5 · Your details0 of 5 done
01You
Fill in this form

Tell us who and what’s needed.

02Your company
Approves it by email

We email your authorized contact.

03RedArx
Removes the devices

Only after your company approves it.

Lost or stolen device? Send this form, then call us at (306) 664-7111 so we can lock accounts and wipe it if possible.
Step 1You

Your details

The person filling in this form. Fields marked * are required.

Must be an address we already have on file for your company.
Step 2Devices

The devices being removed

Use the name on the device’s label or its computer name, exactly as written. Add a row for each device.

Device name*Serial numberOptionalReason for removal*NoteOptional
1
Step 3

When is it leaving service?

The day the device stops being used. For a lost or stolen device, the day it went missing.

Pick a date
Step 4

Read and sign the disclaimer

Removing a device from our services ends its protection. Please read this before you send the request.

Asset Removal & Security Disclaimer

By requesting the removal of an asset from Redarx Cyber Group's security and management services, you acknowledge and accept the following:

  1. Loss of Security Coverage – Once the asset is removed, it will no longer receive endpoint protection, monitoring, patching, threat detection, or vulnerability management from Redarx Cyber Group.
  2. Increased Cybersecurity Risk – The device may pose a security threat if it is later reconnected to your network or used to access company data without being re-onboarded and secured.
  3. Compliance Impact – Removing the asset may result in non-compliance with your company's Cybersecurity Policy, insurance requirements, or regulatory obligations.
  4. Liability Waiver – Redarx Cyber Group is not responsible for any data breaches, security incidents, or operational disruptions that occur on or as a result of this device after removal.
  5. Reinstatement Requirements – If the device is brought back into use, it must be re-enrolled in all security and management services before connecting to company systems. Additional setup fees may apply.
We record your name, email address, the time you send it and your internet (IP) address with this request.
Step 5Optional

Anything else?

Where the device is now, who is collecting it, data to keep before it goes — anything that helps.

Review & send

Here's what you're asking for

You're asking RedArx to remove the devices you list from our services. We stop monitoring and protecting it and update your records.

You still need to accept and sign the disclaimer.

We email your company's authorized contact to approve it first. Once they do, the ticket number goes to your email.

Are you your company's authorized contact? Then the approval email comes to you, and you approve it yourself from your inbox.
Nothing changes until your company approves it. We'll email your authorized contact now, and email you the ticket number once it's approved.
7 required fields left
7 required fields leftRemove devices